Privacy Policy

1. Who we are

This website is operated under the name IPTV UK at iptvuk.space. For questions about your personal information or requests under this policy, contact cs@iptvuk.space.

2. Information we collect

Depending on how you use the site, we may process:

• Contact details you provide, such as your name, email address, phone number and messages.
• Order information, including the plan purchased, transaction reference, activation and support history. Payment details are handled by the payment provider used at checkout; we do not ask you to email card details.
• Technical data such as IP address, browser, device, approximate location, log entries and cookie preferences when you visit the website.
• Information you provide to troubleshoot your service, such as your device type or app version. Please do not send passwords or payment card details in support messages.

3. How and why we use information

We use information to fulfil orders, activate subscriptions, provide support, answer enquiries, maintain the website, prevent misuse, keep required business records and comply with legal obligations. Where applicable, our lawful bases are performance of a contract, legitimate interests in operating and securing the service, compliance with legal obligations, and consent for optional marketing or non-essential cookies where required.

4. Cookies and analytics

The website may use cookies needed for core functions, such as security and keeping your choices. Optional analytics or marketing technologies should be used only in line with the choices available in the site's cookie settings. You can also adjust cookies in your browser. Blocking essential cookies may affect site functions.

5. Sharing and international transfers

We may share only the information needed with providers that help us operate the website, process payments, deliver subscriptions or respond to support requests, and with authorities where legally required. Some providers may process data outside the UK; where UK data protection law requires safeguards, we use appropriate protections for those transfers. We do not sell your personal information.

6. How long we keep data

We keep personal information for as long as needed to provide the service, deal with support or disputes, maintain security and satisfy applicable record-keeping duties. When it is no longer needed, we delete it or make it anonymous. Retention periods can differ by record type and legal requirement.

7. Your choices and rights

Depending on the circumstances, you can ask for access to your personal data, correction, deletion, restriction or portability; object to certain uses; or withdraw consent where consent is the basis. Contact cs@iptvuk.space to make a request. You may also complain to the UK Information Commissioner's Office if UK data protection law applies to your information.

8. Security and changes

We take reasonable steps to protect personal information and limit access to people and providers who need it. No online system is completely secure. We may update this policy when our practices or legal requirements change; the date above shows the latest revision.